You can reach these systems by calling the phone number associated with the product that you're having trouble with. Calls may be free (1-800 or 1-877 number), or they may cost a small fee (1-900). 6. PC support groups or user groups are another option for help. These are groups that meet in libraries, computer stores, or other local areas and they discuss all sorts of issues related with a particular product. One of the easiest and least expensive things you can do to extend the life of your computer is to get rid of unnecessary programs, folders, and files. A disk drive that's clogged with unnecessary and unused files is disk drive that works harder than it has to. Although Window's defrag system can ease some of the stress that these files place onto the drive, it doesn't do much to get rid of the problem in the first place. Another step requires teaching your children to never ever volunteer personal information. Under no circumstances, should children give their personal names, home addresses, phone numbers, or school information to anyone over the Internet regardless of the situation. In the even this information is required to enter a contest of some sort, be sure that you're the one who makes the decision to supply it and that you're the one who does it. There are hoards of advanced contact database programs floating around the Internet and on store shelves, but Windows provides a completely competent contact database of its own simply known as "Address Book." This small compact utility allows users to organize contacts by name, location, group, or number and it give users ample space to fully describe each. Accessorizing Computers What Comes Out of the Box is a Really Just a Starter Kit Yesterday, we spent about three hours trying to convince a client of ours that brand new computers just don't come equipped with the all things that most computers need in a PC. We tried to convince him that a fully functional computer is one that is personalized with specially selected hardware and software accessories - and that the computer purchased at the store doesn't come with these things. Sure, computer stores do their best to keep their inventory up to date, but when you can download version 5.6042 of a shareware program as opposed to buying a commercial 3.0 version from the local computer shop, there's just no comparison. Which brings up our next point. Just where does one get shareware?