And it isn't fair to expect a tech support person to automatically know what a "thing-a-ma-jingy," or "whatcha-ma-call-it" is. The following describes the correct names for common components of software so that when you experience a problem, you can effectively describe an issue that you're having and a technician can readily resolve it. " Of course that answer is extremely subjective because "the best" to one person is certainly different to another. Our definition of "the best" is the fastest and the biggest, but even that leaves the computer newbie confused. Here's a quick rundown of what the computer novice should do and why. The same goes for disk space, monitor color depth and resolution. In these situations, problems occur the moment that a piece of software attempts to access the things (hardware, memory, space, resolution, etc.) that it cannot find. Because some programs share common files, errors can also occur when these shared files are not up to date. Neither a mouse nor a keyboard is required. A computer user only needs to touch various boxes on a screen to control a computer. Sure, the programming behind such technology is extensive and advanced, but to the end user, it makes computer use less intimidating and plain easy. Of course when we talk about operating a computer, we envision more involvement than speaking on the phone or touching things on a screen. Sometimes the links are harmless and attempt to con the reader into volunteering personal information (credit card number), but other times the links attempt to download harmful software onto a computer. Your best protection against computer crimes is your own knowledge. Hopefully the suggestions above will prompt you into taking appropriate action and into protecting your computer with the suggested tools. This is almost unheard of in stores like Best Buy, Circuit City, or Egghead, yet the shareware programs offered within this price range rival even Microsoft's Office suite. Another advantage that shareware has over commercial software is its compatibility. We're not saying that shareware is compatible with all operating systems.