Fortunately, there's an alternative to commercial software and although it isn't new, it's one of the most under-exploited opportunities in the computer industry. We're talking about shareware - software that you can try before buying. Shareware has a long history and was rather popular in the days where BBS (bulletin board systems) reigned the online industry. Both errors in these cases can be resolved by updating the computer on a regular basis. Microsoft provides a section on its website that can automatically update a computer online and it does this at no cost in an effort to reduce errors like this. Always try to keep your computer updated so that should a program share a file, it will share a file that has been updated on hundreds of thousands of computers, like yours. When you think about upgrading your computer to a new operating system, be careful to make sure that you have the necessary hardware components. We tried to upgrade one of our Windows 98 machines to Windows XP, but we were cautioned that the former may not be hardware compatible with XP technology. Apparently, the Windows XP operating system requires components that weren't developed at the time Windows 98 was distributed and if we were to install Windows XP on this machine anyway, the new operating system would look for hardware that the computer didn't have. There are a number of places available including computer store outlets, online stores, auction sites, used computer stores, or your friendly neighborhood yard sale. For the computer novice, we recommend buying a computer from a physical store. In a physical store, you have the opportunity to see the computer of interest in person and ask questions. Touch command software allows users to literally touch objects on a monitor and tell the computer what to do with a finger. Known as "kiosks," these programs are already in use world wide at ATM machines, employment centers, and in health monitoring systems. Neither a mouse nor a keyboard is required. A disk drive that's clogged with unnecessary and unused files is disk drive that works harder than it has to. Although Window's defrag system can ease some of the stress that these files place onto the drive, it doesn't do much to get rid of the problem in the first place. This is because the defrag program simply organizes the files in a system that makes it easier for the computer to access.