To illustrate the importance of accessorizing, we like to use the "plain dough" analogy. Let's say that a brand new computer is a batch of plain dough - waiting to be flavored and baked into something useful. If we want to use this dough to make a delicious batch of chocolate chip cookies, we would need to "accessorize" this dough with chocolate chips and a little brown sugar. The buttons on these main menus of course take you to additional menus, which in turn give you even more choices to make. And all of those choices will eventually bring you to the service that you need. One very important choice you'll want to keep your eye on is the option to return to the main menu. One of the biggest problems that new computer users have with technical support is not knowing how to correctly describe the problem that they're having. And it isn't fair to expect a tech support person to automatically know what a "thing-a-ma-jingy," or "whatcha-ma-call-it" is. The following describes the correct names for common components of software so that when you experience a problem, you can effectively describe an issue that you're having and a technician can readily resolve it. In other words, we can discover whether the software performs the way we want them to and should anyone try to do the same with commercial software, they'll be in for a big disappointment. Commercial software policy doesn't even allow for returns, let alone "borrowing" them to try them. The last advantage that shareware has over commercial software (but certainly not the least) is its applicability. It may be a hassle to type it in each time they want to get online, but it's better to know the times that they connect than to have them sneak online without your permission and knowledge of their activities. The second step towards protecting your children online is using the computer together. Siting next to your child while he or she peruses the Internet, you can guide him or her to make safe and intelligent decisions. Computer Help Where and How to Get It Well there's no denying it - No matter how new or how well maintained our computers are, we all encounter computer problems sooner or later. The good news is that we don't have to face them alone. There are a ton of resources available to walk us through computer issues but it may take a little knowledge in knowing how to access them.