A virus originating from the boot sector of a computer is a boot-sector virus and this nasty devil does its dirty work the moment a computer is turned on. A virus that attaches itself to (infects) other programs is a file virus and activates the moment that an infected program starts. File viruses may also be referred to as parasitic viruses, however should a virus work from both the boot-sector and from an infected program, the virus is then known as a multipartite virus. As computer consultants, it's our job and mission to make sure our clients are 100% satisfied when they walk out our offices. But our job is unnecessarily made harder when people don't take the time to learn about computer accessories and familiarize themselves with the limitations of store-bought computers. An Introduction to File Extensions In an effort to be "user-friendly," Windows (and perhaps some other operating systems) hides the most important part of a file name from new computer users: the extension. Okay - we're assuming that the reasoning behind hiding extensions is a "user-friendly" one because we just can't come up with any other reason for hiding them. One of the biggest problems that new computer users have with technical support is not knowing how to correctly describe the problem that they're having. And it isn't fair to expect a tech support person to automatically know what a "thing-a-ma-jingy," or "whatcha-ma-call-it" is. The following describes the correct names for common components of software so that when you experience a problem, you can effectively describe an issue that you're having and a technician can readily resolve it. The buttons on these main menus of course take you to additional menus, which in turn give you even more choices to make. And all of those choices will eventually bring you to the service that you need. One very important choice you'll want to keep your eye on is the option to return to the main menu. Decompressing Files Assuming that you have Winzip or StuffIt installed on your computer, you can access the files archived inside a .zip or .sit file by simply double-clicking the archive (a file ending in a .zip or .sit extension). Double-clicking one of these kinds of files will open up a window that displays the contents of the archive.